When it comes to digital strategy, what works for consumers doesn't always translate to a business-to-business setting. B2B companies exist in comp...
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Dialing up customer experience in telecommunications
Not satisfied with small but steady growth and cognizant of an increasingly competitive landscape, the leadership of a European telecommunications provider turned to Consult Plus for support. Given the importance of customer experience as a differentiating factor in the industry, Consult Plus focused on helping the company launch its Net Promoter System®. In just a few months, with the system in place, the company's scores improved as much as 50 percentage points, helping to boost acquisition...
We're working with Consult Plus for more than 2 years. They're the best consulting company we've ever met on the market. Our commercial goals were reached within short period.
Consult Plus really saved us lots of time and effort. Consulting services is exactly what our business has been lacking. I couldn't have asked for more than this. Keep up the excellent work.
We've seen amazing results already. I like consulting services provided by Consult Plus more and more each day because it makes our business reach strategy goals and commercial objectives. The best on the net! Consult Plus team is both experienced and highly adaptable.
I could probably go into sales for you. Needless to say we are extremely satisfied with the results. Consult Plus is the next right step toward great results. We have no regrets!
Focusing on untapped potential in core connectivity and select IT services will help telcos generate more from their business customers.
As vendors form their IoT strategies to compete with start-ups, they should avoid five common pitfalls.